Tag: audience

30
Dec

Audiences Want Stories With Context & Connection

Photo courtesy of Flickr Creative Commons, Oracio Alvarado

Photo courtesy of Flickr Creative Commons, Oracio Alvarado

Co-Founder & Director of Strategy and Research Kate Canada recently wrote an article for MediaPost about how brands can authentically provide context and connect with their audiences.

You can read the full post here, but we’ve included an extract:

Today’s audience is craving a real connection, and authentic stories that represent the changing demographics of the American landscape are one of the most powerful ways to establish that connection. Stories tap into the emotions we all share. Stories are universal ways of telling our personal view from the individual and tying it all up with what’s going on in the city, country and globe. Our job is to create stories of possibility and resonance.

I see two related opportunities for brands to meaningfully connect with audiences using story: as content for context and as content for everyday storytelling.

Content as Context

2014 was the year for telling the Big Family story, content as context. The 2014 Coca-Cola America Super Bowl spot and Honeymaid’s This is Wholesome commercial are examples of telepathic compelling campaigns; piquing our emotions without running too much in the way of sentimentality. In these spots, we see the “wide screen format” of storytelling as context. It gives the reader the emotional landscape.

Content for Everyday

The smaller but nonetheless still potent pieces of the story are what I call snap-shorts of everyday life, the smaller bits that make up our big picture. P&G’s Tide with a Problem-Solving Dad doing laundry and French-braiding his daughter’s hair; the Thank You Mom featuring kids and falling and learning with lots of support from mom; Chevy Malibu’s The Car For The Richest Guys On Earth piece or the Cheerios Here’s To Dad where the narrator looks straight into the camera and says, “We make the new rules… this is how to ‘Dad.’”

As advertisers, we are responsible for taking the constellation of social dots of demographics, sentiments and media connectivity and turning them into tactics and actions, shaping the data into meaningful ways of reaching out and engaging with consumers. In so doing, we will be able to, as David Ogilvy suggested, respectfully and empathetically become trusted partners with consumers, smart and savvy social beings who live in the world.

04
Apr

Millennials Make Us Better Creatives

Image via blog.mindjet.com

Image via blog.mindjet.com

Many of our colleagues recently gathered in London for the PromaxBDA Europe conference. One of the talks discussed provided some insight into new data around Millennials, specifically on their hopes, dreams and trust levels.

For us in the entertainment and branding spaces, Millennials are important. Their tastes, interests and desires will directly imprint and shape our creative efforts, process and work. Depending on how young or old you skew this group, there are any number of key and actionable insights for media and entertainment. Our job is to translate these values into tangible creative and experiences. We interpret them in order to inspire and connect with Millennials in particular — and audiences in general — in a genuine and meaningful way.

According to the last Pew Research, Millennials describe themselves as motivated by the values of individuality, authenticity, optimism and integrity. At the same time, however, this group has surprisingly little trust for people and society. A scant 19% of respondents said they trusted other people and governments. This is not often seen in this way nor explicitly mentioned as a trend we should worry about. I think we should at the very least think about this paradox, and turn it into an opportunity.

How can people have so little trust and at the same time describe themselves as generally optimistic? In Psychology there’s a term called cognitive dissonance. It is a situation where a person feels uncomfortable, stressed even, because they hold two contradictory values at the same time. I want to prod us creatives into a state of “dissonance” because I think it will, in the long run, make us think and work smarter.

We shouldn’t be so sanguine about Millennials’ distrust because we are, in our unique way, functioning as institutions just like any other social or political organization. We create within the social fabric, shaping and distributing stories, ideas and values, into content. Whether we’re experimenting with the latest ad tech, native advertising or app, thinking about and understanding our cultural role, and the way we create to savvy digital natives, gives us a chance to work more intelligently and differently.

Talk about disruption. Listening to young audiences and consumers, building their trust and earning their respect — now that’s creative that I want to be a part of.